Sustainability

Social responsibility is core for our clinical and business operations.

As a health care solutions company, we understand our responsibility as part of the social ecosystem. Our teams of physicians, nurse practitioners, physician assistants, and operational experts bring a diverse set of experience, viewpoints, and insights. Together, our broad range of perspectives helps create a better patient experience and improved clinical outcomes. Our diverse and inclusive workforce, coupled with our values of agility, courage, collaboration, and respect, create the foundation of our business and company culture. Proprietary tools and technology enable operational efficiencies and streamlined processes in the workplace, while data and analytics provide rigorous metrics to drive accountability. Training and development for our clinical and operational teams ensure a constant learning environment, and frequent employee feedback guarantees a closed-loop approach for continuous improvement. Our focus on employee ethics ensures equity at all levels, and wellness programs support teams across the work-life continuum, as well as the ongoing response to the COVID-19 pandemic.

Corporate governance ensures accountability to progress.

We are constantly striving to progress our efforts to advance our sustainability. We aspire to advance our mission to deliver exceptional patient outcomes across the communities we serve while ensuring high levels of business efficacy and employee engagement. Our corporate governance includes a Board of Directors, Executive Operating Team, and Medical Leadership Council. These groups align strategic goals and ensure accountability across our key stakeholders. In support of our sustainability focus and aligning to our core values, the Ethics & Compliance, Diversity Council, and Employee Engagement Committee enable deep interlocking across the organization to establish accountability. Our policies, technology, processes, and procedures align with regulatory standards and safety guidelines, including HIPAA and data cybersecurity.