Staff providers to program volume/acuity
Examine case mix index, geographic footprint of your hospital, and volume trends to determine the best patient-provider target ratio for your organization.
Focus on documentation improvement
Very small changes go a long way here. Focus on documentation education, reinforcement, and auditing to avoid/catch small errors in verbiage or missed steps that could save considerable dollars.
Excel at patient handoffs between departments/ specialties
Deploy joint operations committees, communication tools, and team building exercises to unite various types of providers and ensure safe patient transitions.
Designate a “quarterback” to manage patient care throughout stay
Establish a point provider to guide each patient’s journey—including managing case consultants, advocating for patient interests, and streamlining communication.