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- Emergency Medicine
Scalable approaches that prioritize patient care while achieving strategic goals.
Critical Care MedicineIntensivist staffing and management leverage technology for quality care.
Hospital MedicineStreamlined management and virtual care solutions to maximize efficiency.
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- Urgent Care
Technology & tools to plan, staff and manage profitable Urgent Care Centers.
Primary CarePatient centric approach to enable integrated, accessible health care to communities.
Retail HealthReduce administrative and staffing burdens for cost-effective health centers.
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- Patient Engagement
Grow a loyal patient base through brand recognition and direct-to-employer marketing.
Telehealth & TelemedicineExtend specialized, cost effective virtual care that maintains quality, compliance and satisfaction.
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Daily Habits to Preserve Your Practice
5 Best Practices
1. Be a clear, compassionate communicator
This practice applies to both patient and colleague interactions. You can easily gain or lose respect if you lose sight of how to kindly and reasonably communicate with those around you. Consistently improving your communication skills will help keep your patients happy and your working relationships healthy.
2. Document, document, document
Follow these simple dos and don’ts to keep your documentation game strong.
DO DOCUMENT: exam and findings; clinical decision-making; orders; consultations; diagnosis and disposition; communications; conversations; contemporaneously and with care
DON’T DOCUMENT: after you receive notice of a complaint; what your opinion is of patient intentions or motives; what you think about the other clinicians involved
3. Make sure your diagnosis fits
Don’t fall prey to a forced diagnosis. You want to be as confident as possible in why you chose your diagnoses—and able to clearly articulate your reasoning, if asked.
4. Execute smooth patient hand-offs
During a busy day or after a long shift, patient transition or hand-off might be the last thing you want to spend a lot of time on. Before you move on to the next thing or head home, make sure you’ve been clear and comprehensive with the provider who is taking your patient. Give the full picture; assess the patient; document well; and be aware of outstanding tests.
5. Just. Be. Nice.
Easier said than done, we know—but it’s not a foregone conclusion. In the midst of everything going on and the certain exhaustion they are feeling, clinicians can lose sight of how critical the simple act of being nice is. So, speak kindly; listen closely; check in with your patients, colleagues, and yourself; set expectations— then follow through; provide regular updates to caregivers; and don’t forget to smile.
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