When EM and HM programs are at odds, their conflict has a ripple effect that compromises cost efficiency, patient experience, patient safety, physician satisfaction, and care consistency. When the programs are aligned, care quality and efficiency improves.
So, What Can You Do to Help Your EM and HM Programs Work Better Together?
Simple. Bring them together, formally. True alignment and collaboration requires an established, regular meeting cadence and genuine shared accountability. To that end, we recommend establishing a Joint Operations Committee (JOC) at your hospital to align your EM-HM teams.