"The times, they are a-changin'," sang Bob Dylan in his 1963 social-consciousness earworm.

That lyric, a massive understatement considering the effects wrought by COVID-19, is true, nonetheless. The pandemic has forced drastic changes in every aspect of society — our personal lives, social interactions, buying habits, media consumption, employment outlook, government policies, and even the presidential campaign.

"Change" is also the operative word in healthcare. By deferring elective and preventative visits, the spotlight has shifted from in-person patient care to virtual care offered by telehealth and its cohort telemedicine.

"With the arrival of the COVID-19 pandemic, telehealth has finally come of age," said HealthLeaders in an article about telehealth and the COVID-19 pandemic. 

In this post, we examine changes that have taken place in telehealth as a result of the virus, explore what that means for the major healthcare industry players, and look at what's in store...