Welcome to the 2019 SCP Health Medical Leadership Conference (MLC19). Recently we embarked upon a new era in our company’s evolution as SCP Health and will assemble in Phoenix to discuss our continued commitment to patients and clients as the leaders in clinical effectiveness.

Building on our core values of agility, respect, courage, and collaboration, we are dedicated to delivering on our new brand promise: Together, We Heal. Hope to see you in Phoenix!




JW Marriott Phoenix Desert Ridge Resort & Spa
5350 E Marriott Dr.
Phoenix, AZ 85054

Hotel accommodations have been reserved and will be assigned through the registration process. Please do not contact the hotel property directly to reserve rooms. SCP will cover the cost of hotel accommodations for all conference attendees during the conference dates - September 4, 5, 6. Room charge, resort fees and taxes, will be paid by SCP and personal incidentals are at the attendee expense.

Based on availability, you may add additional days pre or post-conference to your stay at your expense, the conference rate of $159.00 (plus fees and tax) will be honored September 1-3 and September 6-8.  

Ground Transportation provided to and from Phoenix airport/JW Marriott Desert Ridge Resort

  • Wednesday, September 4
    • Shuttles will run from 10:00 am – 6:00 pm approximately every 30 minutes from the airport to the hotel. Upon your arrival into Phoenix, please proceed to the baggage claim entrance where you will meet a uniformed staff member in a green shirt holding an SCP Health sign. If you can’t find the staff member, please contact Blake at (480) 271-1086.
    • Recommended transportation options outside of the shuttle time and on alternate arrivals days are Uber, Lyft or Taxi’s located outside baggage claim areas.
    • The transfer time from the airport to the hotel is approximately 30-40 minutes.


Please arrive in time for our 7:00 pm Welcome Reception on Wednesday, September 4. The conference will end at 11:00 am on Saturday, September 7. A flight departure after 2:00 pm would be most appropriate. We ask that you attend the entire conference.

Your travel preferences will be collected during the registration process. Our travel company, Frosch, will be in contact within 7 days with your travel options. We strive to get the best flight options at the most economical rate to meet your needs. We kindly request a quick response as tickets can only be held for 24 hours.

Hotel reservations will not appear on your flight itinerary. One week prior to the conference, you will receive your confirmation number.

If you would like to use a rental car in lieu of flying, this will be booked through our travel partner, Frosch, and will be reimbursed by SCP for the conference dates September 4, 5, 6, 7.

In Transit

If you encounter issues with your airline travel and were booked by the MLC travel agent, Frosch, please call (877) 226-7111 for assistance. For other needs and to notify us of change in plans, please email

For any questions prior or in-route to the conference, please email the MLC inbox. This email box is regularly monitored and is the best way to contact the MLC staff.

For support on-site, visit the registration desk or call/text a conference team member. Contact information.  


There will be a conference registration desk located on the Convention Level starting on Wednesday, September 4 at 11:00 am. Please stop by to pick up your conference packet and name badge. Please wear your badge whenever you are attending any portion of the conference, including the welcome reception and networking event.


SCP will arrange and pay for your flights to/from the conference and your hotel accommodations. Most conference meals are provided.

Any additional expenses, such as; airport parking, mileage, meals in-transit, will be at the expense of the provider. Providers cannot submit these expenses for reimbursement (unless the provider is eligible for CME allowance).

If you choose to drive your personal vehicle, you will be reimbursed up to 800 miles round trip at $0.58/mile. *

Parking fees for use of personal vehicles or rental cars in lieu of airfare will be paid for by SCP for conference nights only.


Business casual dress is appropriate for the conference (conference rooms may be cold, dress accordingly). Weather permitting, the reception events will be held outdoors. Dress is casual and shorts are appropriate.


We welcome your guest, spouse or significant other, to the conference. Your guest is invited to attend the receptions. All other conference meals are limited to conference attendees only.

Due to space limitations, we are limited to one guest per attendee. 

Our travel partner, Frosch, can assist with booking guest airfare. Guest airfare is not directly billed to SCP so the attendee or guest traveler will be required to provide a credit card at the time of booking. Guests must be 21 or over to attend conference events.


You will receive additional information regarding the conference schedule, travel and logistical information two weeks prior to the conference. If you have questions prior to the start of the conference, please email us at

For the complete MLC overview, please click here.



The 2019 Medical Leadership Conference was created with you in mind. With your feedback from last year’s conference, we have created an inspiring, educational, and engaging lineup! We continue to offer “tracks” for emergency medicine, hospital medicine, new Medical Directors, and Lead NPs/PAs, as well as clinical leadership tools. Attendees can choose to follow one track or attend a variety of sessions and mix-and-match from other tracks. For the full agenda click here or log in to the MLC App (instructions to download).


Medical Directors and Lead NPs/PAs can choose from three tracks that align with SCP Health goals.

  • GROW – Our financial track focuses on concepts that utilize cost and quality, thereby enhancing financial performance. Learn how to survive a lawsuit and protect yourself against medical malpractice.
  • EXCEL – Our clinical track focuses on improving patient care and quality, thereby enhancing patient safety. Point-of-care, ultrasound, and a hands-on demo station will be available.
  • LEAD – Our administrative track focuses on developing leadership skills, time management and patient flow, thereby enhancing operational efficiency and leadership effectiveness. Learn how to communicate with the c-suite and strengthen that relationship.


In addition to providing a leadership and operational update, our Hospital Medicine track will showcase palliative care strategies that can be used within the hospital setting.


This track focuses on the fundamental skills of a Medical Director at SCP Health. As a new Medical Director, you will be provided information about the tools and resources available to be successful in your role within the organization.


This track focuses on the fundamental skills of a Lead NP/PA at SCP Health. As a new Lead, you will be provided information about the tools and resources available to be successful in your role within the organization.

*The ‘Fundamentals’ sessions are designed with new providers in mind, but can be helpful if you need a refresher on SCP Health resources.

In addition to the 33 breakout sessions offered, we will also provide an update on the healthcare industry and showcase an inspirational guest speaker. 




Schumacher Clinical Partners designates this live activity for a maximum of 15.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.


Schumacher Clinical Partners is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.


Upon arrival, please check in at our registration desk. This allows us to confirm attendance for this event. In order to receive CME credit, you will be asked to complete and submit a CME attestation through the conference app. This attestation will be available on the last day of the conference. Access to the CME attestation will be done through the general survey.

All CME Certificates will be distributed via email approximately 2 weeks after the conference concludes.


SCP Health Office of CME 
300 South Park Road, Suite 400 
Hollywood, FL 33021 
Fax: 337.262.9706