A new facility in rural North Carolina was struggling to cultivate a collaborative culture and establish a consistent provider schedule in the ED.

Once it partnered with SCP Health, the facility was able to grow its ED staff from one physician to a full schedule of providers—which in turn increased patient access. In just two years, ED volumes increased by 25% while the facility maintained efficient operations, high-quality care, and impressive patient satisfaction scores.

Additionally, establishing a reliable provider schedule and leaning on SCP Health’s deep expertise enabled the facility to develop a powerful culture of respect and collaboration.

Read the full story to learn what actions and strategies SCP used to help this facility accomplish its goals.

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