Best Practices

Like many professionals, physicians are fundamentally oriented toward optimizing “productivity.” This is...

Margins continue to shrink as the healthcare industry experiences changing payment models, rising labor costs, aging baby...

Hospitals today face greater pressure than ever to deliver high-value services cost-effectively while ensuring their...

Why should patient satisfaction matter to a hospital? The simple answer is because it has to.

The reasons are...

As we kick off the first week of the New Year, we wanted to take this opportunity to reflect on the highlights of 2018. Of...

Author: David Schillinger, MD, FACEP, Chief Medical Officer

Building a successful emergency medicine (EM) or hospital...