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We give you actionable insights to affect positive change in real time. 

If your hospital isn’t running smoothly, patient care pays the price. Position your hospital as a leader in today’s changing healthcare landscape with forward-thinking processes and new models of care. SCP’s Clinical Operations Specialists are experts at improving hospital operational efficiency, streamlining processes, maximizing throughput, and facilitating teamwork across departments using LEAN process improvement methodologies.

Improve hospital operations in these core areas:

  • Patient throughput
  • Data transparency
  • Metrics
  • CMS reimbursement
  • Documentation
  • Clinical handoffs—EM/HM/ICU transition of care
  • EHR benefits optimization
  • UM/CM optimization
  • Technology selection
  • Pre-merger/post-merger integration
  • PMO outsourcing
  • Provider management and integration

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Analytics tools and initiatives

  • Real-time optimization and individualized performance feedback through our Provider Portal data
  • Provider Portal dashboard with convenient accessibility and usability
  • Credited diagnostic and patient care management aids

Metrics improvements

  • Core Measures
  • Door-to-provider times
  • ALOS
  • LWOTs
  • Patient satisfaction
  • PQRS scoring
  • Patient safety
  • Patient flow
  • CMS’ Hospital Quality Initiatives
Midtown Medical Center

Data-powered transformation

After addressing outdated processes and establishing new communication channels, our client system decreased hospital length-of-stay from 6 to 4.8 days, decreased readmission rates from 20% to 14%, and increased average RVU from 1.7 to 2.2. 

Free patient satisfaction improvement guide

Get nine strategies to drive satisfaction and improve patient perceptions of care in the Emergency Department plus two examples of successful satisfaction improvement campaigns.

Patient Satisfaction