More than patient engagement,
our Connected Care solution is a key factor
in positive health outcomes and patient experience.
Connected Care Offerings
Flexible components to complement, optimize, and integrate with your existing programs
Connected Care Proactive
This package provides outreach to the broader community and target populations to engage with preventative and planned health encounters and increase patient affinity to hospitals and health systems
- Preventive reminders
- Nurse triage
- Provider locator
- Annual wellness visits
Connected Care During
This package deploys communications program during inpatient stays focused on improving patient experience, addressing concerns, and setting the stage for post-discharge follow-up
- Real-time patient experience feedback
- Service escalations support for rounding
Connected Care Next
This package follows-up with specific targeted populations, such as discharged inpatients or ED patients, to guide them through the next steps on their care journey and improve patient outcomes and satisfaction
- Post-discharge follow-up (IP/ED)
- Transitional care management
- Connection to virtual primary care
Connected Care Complete
This package includes all components for comprehensive patient communications and support for populations for which clients are managing total cost of care
Improving patient experience
Support Patients at Crossroads in Care
Patients need more support when it comes to managing their health across the continuum of care.
SCP Health partners with hospitals and health systems to offer patients a more connected experience.
- Engaging with patients for proactive planning and preventative health
- Obtaining feedback during inpatient stays
- Providing post-acute follow-up and outreach
Improve HCAPHS scores with post-discharge follow-up and seamless patient connection to the ambulatory services you offer and they need.
See the resultsEstablish a Connected Patient Journey
The patient journey is complex; we work with you to tackle challenges with proven solutions that advance your strategies and enhance the quality of care.
- Leveraging technology and people processes to maximize resources
- Increasing the rate of patient connection through multi-channel outreach
- Supplementing in-person care and personnel shortages with hybrid solutions
- Reducing avoidable readmissions and improving HCAHPS
Engage Patients with their Care
Multi-channel communication
Hybrid care network
Efficient care connection
Patient Engagement Resources
Expert guidance on improving patient experience
May 22, 2023
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Contact Us
Would you like to learn more about patient engagement services for your hospital? Please reach out by filling out the form to:
- Schedule a VIP meeting
- Request a consultation
- Speak with a clinical expert
- Chat with a recruiter
- Get in touch with a scheduler
- Contact a sales representative